Thank you for shopping with Ratnakar Enterprises at www.awsef.tech. We are committed to delivering your order in a timely and efficient manner. Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time:

   • Upon receiving your order, we strive to dispatch it within 8-14 working days from our factory. Please note that working days do not include weekends or public holidays.

2. Shipping Partners:

   • We work with reliable shipping and transportation partners to ensure your orders are delivered safely and efficiently. The choice of shipping partner may vary based on your location and the size/weight of the package.

3. Shipping Charges:

   • Shipping charges are calculated based on the weight of your order and your shipping address. The exact shipping charges will be displayed during the checkout process before you make the payment.

4. Tracking Information:

   • Once your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery on the shipping partner’s website.

5. Delivery Time:

   • The delivery time depends on your location and the shipping method chosen. Generally, deliveries within the country may take 3-7 working days, while international deliveries may take longer.

6. Delivery Attempts:

   • Our shipping partners will make multiple attempts to deliver your package. If you are unavailable during the initial delivery attempts, they may leave a delivery notification for you to rearrange delivery or pick up the package from a designated location.

7. Shipping Restrictions:

   • Please note that certain products may have shipping restrictions based on their size, weight, or regulatory requirements. We will notify you if any such restrictions apply to your order.

8. Shipping Damage or Loss:

   • In the rare event of shipping damage or loss, please contact us immediately. We will work with our shipping partners to resolve the issue and ensure you receive a replacement or refund as per our return policy.

9. International Shipping:

   • For international orders, additional customs duties, taxes, or fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

10. Contact Us:

    • If you have any questions or need assistance regarding shipping, please contact our customer support team at support@awsef.tech

By placing an order with Ratnakar Enterprises at www.awsef.tech, you agree to abide by our shipping policy. We aim to provide you with a seamless shopping experience and appreciate your understanding and cooperation regarding shipping and delivery processes.