At Ratnakar Enterprises, we value the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our website, www.awsef.tech By accessing and using our website, you agree to the terms and practices described in this policy.

1. Information We Collect:
– Personal Information: When you place an order or create an account on our website, we may collect your name, email address, shipping address, and contact information.
– Payment Information: To process your orders, we collect and securely store your payment details. However, we do not store your credit card information on our servers. We utilize third-party payment processors that adhere to strict industry standards for data security.
– Usage Data: We may automatically collect certain information about your interaction with our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our website’s functionality and user experience.

2. Use of Information:
– Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
– Communication: We may contact you via email to provide order updates, respond to inquiries, or send promotional offers. You can opt out of marketing communications at any time.
– Website Improvement: We analyze usage data to enhance our website’s performance, features, and content.
– Legal Compliance: We may use and disclose your information as required by applicable laws and regulations or in response to a valid legal request.

3. Data Security:
– We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration.
– We utilize secure socket layer (SSL) encryption technology to safeguard sensitive data during transmission.
– While we take reasonable precautions, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

4. Third-Party Disclosure:
– We may share your personal information with trusted third parties involved in providing services to us, such as shipping partners and payment processors. However, we ensure they adhere to privacy and security standards.
– We do not sell, trade, or transfer your personal information to outside parties for marketing purposes.

5. Retention of Personal Information:
– We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
– If you wish to delete your personal information from our records, please contact us using the information provided below.

6. Return Policy:
– We offer a 14-day return window for eligible products purchased from our website.
– Customers are responsible for the cost of return shipping.
– A restocking fee of 5% will be applied to returned items.

7. Changes to this Privacy Policy:
– We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this page periodically.

8. Contact Us:
– If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Email: support@awsef.tech 
Address:  Ratnakar Enterprises PLANT I Address :
RATNAKAR ENTERPRISES ,
PLOT 8,SECTOR-H,PHASE II,
Parvati Co-op. Industrial Estate Ltd.,
Yadrav ( Ichalkaranji ) – 416 145, Tal. Shirol, Dist. Kolhapur,
Maharashtra, India.

By using www.awsef.tech you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.